Coming soon: Quantum Insights by Cunninghams EPOS Group

Retail and hospitality businesses need quick, reliable insights to make the right decisions, but getting that information isn’t always easy. Building reports, navigating systems or waiting on support can slow things down.

That’s where Quantum Insights comes in.

Launching soon within Cunninghams EPOS Group’s Quantum Back Office, Quantum Insights is a new AI-powered reporting tool that lets you analyse your business data simply by asking questions in plain English.

No complex reporting required, just ask in natural language and get instant answers.

What is Quantum Insights?

Quantum Insights is an intelligent, conversational reporting tool designed for retail and hospitality businesses. It allows you to query your sales data using everyday language and receive accurate, real-time results in seconds.

Instead of manually creating reports, you can simply ask:

• What are my top-selling products this week?

• Which menu items performed best this month?

• How do this month’s sales compare to last year?

• How much discount did we give last week?

Quantum Insights understands the question, generates the query and displays the results instantly, helping you make faster, more informed decisions.

How it works in practice

Using Quantum Insights is straightforward. You can either type your question naturally or use a guided builder to help structure it. Once submitted, the system connects directly to your Quantum data, runs the query and presents the results in a clear, easy-to-read format.

If you need to go further, you can download the data, save the query for later or refine it with a simple follow-up, without starting from scratch.

Built for everyday retail decisions

Quantum Insights has been developed with real retail and hospitality scenarios in mind. It understands the terminology your team uses and the questions you need answered day to day.

Whether you’re reviewing department performance, tracking product or menu item sales, analysing discounts, monitoring payment methods or comparing trends over time, the insights are always just a question away. It’s designed to feel intuitive from the first use, regardless of technical experience.

A smarter way to work with data

At its core, Quantum Insights is about saving time and making data more accessible.

What used to take hours of report building can now be done in seconds. Teams no longer need to rely on technical expertise to access information and decisions can be made with greater speed and confidence.

It also brings transparency, with the option to view the underlying data queries and flexibility, with the ability to save and reuse reports whenever needed.

What this means for our customers

The launch of Quantum Insights represents a significant step forward for both the Quantum platform and the businesses who rely on it.

For our customers, it means:

• Greater independence – access the data you need without relying on technical support.

• Faster decision-making – get accurate insights in seconds, not hours.

• Improved efficiency – spend less time building reports and more time running your business.

• Better visibility – understand performance across departments, products, menu items and trends with ease.

• Business growth opportunities – make smarter decisions that help increase sales, improve margins and support long-term growth.

• Future-ready technology – benefit from a platform that continues to evolve with AI.

For Cunninghams, it reflects our ongoing commitment to delivering practical, forward-thinking solutions that help retail and hospitality businesses stay competitive and make better use of their data.

See how Quantum Insights could work for you

Quantum Insights will be launching soon within the Quantum Back Office.

If you’d like to find out more or see it in action, we’d be happy to help. Call us on 0330 024 5014 or email info@cunninghams.co.uk to speak to a member of the team.