One Below

Discount retailer, One Below, used FM Retail solutions to expand their store portfolio.

 

Having used FM Retail at a previous company, the Head of Operations was keen to use the software to grow their business and centralise processes. Cunninghams quickly implemented the solution and continue to support One Below with their growth strategy.

Background

As a start-up discount retailer, with ambitious growth plans, One Below required a complete end-to-end solution that could accommodate their supply chain and store operations.

Having worked with FM Retail in the past, Head of Operations at One Below, Matthew Turner, knew that the system was user-friendly, customisable and had a vast array of functionality. In fact, it had helped grow his previous employer to 350 stores with a £500m turnover.

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Solution

Working to tight timescales, Cunninghams EPOS Group built and delivered a bespoke solution that incorporated FM’s Stock Management System and the FMPOS Point of Sale solution. It took just a matter of months to complete and centralise processes, providing One Below with a simple, user-friendly solution to manage their procurement, supply chain and sales operations. The solution’s excellent reporting functionality provided a valuable tool for the expanding business.

Results

One Below quickly adopted the FM Retail software and were immediately impressed with the solution, implementing it across head office, warehousing and stores. By being able to manage their SKU data simply, they could use it for creating, amending, store allocation, POs and reporting.

Cunningham’s development team fully supported One Below by adapting the system to support business efficiencies and employee productivity, both from a functionality and reporting point of view.

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Since starting the project in early 2019, the relationship has grown in conjunction with One Below’s own growth and Cunninghams have implemented EPOS systems across all of One Below’s new stores across the UK.

The One Below team are always looking to improve processes and procedures, which FM Retail’s openness for customised development makes possible.

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    Feedback

“We have fully accommodated the solution, it has supported us through a difficult pandemic year and always facilitated development”.

Matthew Turner, Head of Trading Operations

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