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Here at Cunninghams we have always promised a superior level of support for our customers, providing a finely tuned service over a 33 year existence.
In supplying a nationwide support system, we have gained an impeccable and trustworthy reputation in which questions will be answered.
Each of our customers has varied requirements that can be determined by a custom-made contract and Service Level Agreement (SLA). An SLA can be agreed on a flexible basis for each customer, to suit the company's needs.
Service
As a nationwide service provider we are fully aware of the need for a prompt and professional service. A vast majority of businesses providing service for the EPOS market arrive within the response time contracted, but then have to wait on parts. Our policy has always shown a commitment to a superior break/fix response time, enabling us to beat rival companies offering this service.
Our fully trained employees have a superb understanding of who the customer is, demonstrating a trusted commitment to an excellence of service. If a problem arises with your EPOS system, Cunninghams can supply an engineer to repair the problem as soon as possible enabling your business to continue with its daily transactions.
Mark Yardley, our Service Manager, continues to expand his workforce with experienced staff and though Cunninghams school leavers recruitment program which produces great results and prolonged efficiency.
Support
Where are they when you need them? They are at Cunninghams.
In most cases, your problems can be answered with one simple phone call. Our 3 support divisions have the knowledge to supply you with a simple solution that can be achieved over the phone in almost all cases.
Cunninghams - Large enough to cope, small enough to care.
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