EPoS > Service and Support
EPoS Service and Support
Cunninghams EPoS Solutions is dedicated to providing high quality Service and Support!
Here at Cunninghams EPoS Solutions we have always promised a superior level of service and support for our customers,
providing a finely tuned service over a 33 year existence.
In supplying a nationwide EPoS service and support system, we have gained an impeccable and trustworthy reputation in which questions
will be answered.
Each of our customers has varied requirements that can be determined by a custom-made contract and Service Level Agreement (SLA). An
SLA can be agreed on a flexible basis for each customer, to suit the company's needs.
Service
As a nationwide EPoS service provider we are fully aware of the need for a prompt and professional service. A vast majority of businesses
providing service for the EPOS market arrive within the response time contracted, but then have to wait on parts. Our policy has
always shown a commitment to a superior break/fix response time, enabling us to beat rival companies offering this service.
Our fully trained employees have a superb understanding of who the customer is, demonstrating a trusted commitment to an excellent
service. If a problem arises with your EPOS system, Cunninghams can supply an engineer to repair the problem as soon as possible
enabling your business to continue with its daily transactions.
Mark Yardley, our Service Manager, continues to expand his workforce with experienced staff and through Cunninghams school leavers
recruitment program which produces great results and prolonged efficiency.
Support
Where are they when you need them? They are at Cunninghams EPoS Solutions.
In most cases, your problems can be answered with one simple phone call. Our 3 support divisions have the knowledge to supply you
with a simple solution that can be achieved over the phone in almost all cases
Cunninghams EPoS Solutions - Large enough to cope, small enough to care.
|